How to Locate Your Password

    Your password is critical for one key reason:

    Your data is encrypted (scrambled) by that password, and cannot be unscrambled without it!

    So, when the unthinkable happens and you have a disaster that causes you to lose data and come to Solid Data to get it back, you will need to have your password (generally I don’t hold them for security reasons).

    If you do not know what your password is, follow the steps below, then WRITE IT DOWN and put it somewhere safe.


Step 1: Open the Solid Data OBM software

  • Right-Click the OBM icon (from the bottom-right of screen) – see Figure 1

Figure 1.

  • Select “Open” – see Figure 2

Figure 2.

Step 2: Find Your Password

  • click on the Backup Setting button – see Figure 3

Figure 3.

  • click the Encryption item on the left-hand menu – see Figure 4

Figure 4.

  • untick the Mask Encryption Key checkbox – see Figure 5

Figure 5.

  • write down your encryption key (which should also be your password)

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What Clients Say:

“As an accountant I have financial data from my customers stored on my computers, as well as critical and time-sensitive data as a result of doing our work. After another accountant had her home-office burned in a bushfire just before she needed to lodge returns for her clients to the Tax Office, I knew that a secure and reliable off-site backup was essential for my business. I sleep well at night knowing that all my critical data is being securely backed up by Solid Data. The daily emails reassure and guarantee my data, and that financial data from my customers that I have stored, will always be there when I need it.”

- Beverley Alley, Managing Director, Beverley Alley Accounting.