Success Stories - Backup and Recovery

Canberra Blind Society
“Solid Data saved us untold amounts of time and money recently when a human error caused all of our documents, databases and files to be lost. We had our major annual fundraiser coming up the following week, and the loss would have cost us incredibly! With Sold Data we contacted them and had our data back to us from their secure storage and reloaded onto our own server. They graciously assisted me in restoring the lost data and got my system up and running. I am absolutely sold on Solid Data and highly recommend the service." Debra Quinnell, Executive Officer, Canberra Blind Society

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Community Connections
"I am very satisfied with the Solid Data Storage online backup service. I sleep better at night knowing I don't have to think about a tape change. I also have extra peace in the morning when I check the log to see that all of yesterdays data has been saved, off site and secure." We are a small non-profit organisation and as such we have limited resources and no great technical expertise in-house. So before Solid Data came along we were trying to do backups ourselves, and it was always a hassle and we were never really sure whether it was working. We now have had peace of mind knowing that our data is backed up 'daily' rather than whenever we remembered to follow the backup schedule. The daily emails to tell us that everything backed up again last night go to both myself and my computer support people, and so we all know what is going on. I can say that backups were one of the things that always scared me because the cost of losing our data is enormous – now I am very comfortable.” Cherry Matthews, Office Manager, Community Connections Inc.

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Grimshaw Insurance Services
“Solid Data Storage was recommended to me by a colleague on the basis that it was automated, simple to use, very secure, and affordable. I will be eternally grateful for that recommendation! I had only been using Solid Data a few short months when one of the hard drives containing our data had what the computer technician describes as a ‘complete meltdown’. This resulted in a complete wipe of my data and a drive that is only useful as an ugly paperweight! I felt ill, and called the Solid Data support team who were extremely helpful and explained that I had nothing to worry about. The computer technician contacted Solid Data and requested a copy of my data, which was quickly despatched to me, and within no time I was back up and running. I have seen too many cases of business owners trying to get their data back unsuccessfully, and that spurred me into action – and after seeing how easy it is to lose all my data, I am recommending Solid Data Storage to everyone I know.” Geoff Grimshaw, Grimshaw Insurance Services

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Australian Council of State School Organisations
“With Solid Data we know that our data is safely backed up to their vault. We have data that is critical to the continued operations of our organisation and which covers every school in the country and many policy documents and research papers. We cannot afford to lose it. Solid Data has been very reliable and responsive. The team at Solid Data made sure that we were being backed up so that if we ever have a disaster, we can get to our data.” Hon Terry Aulich, Executive Director, Australian Council of State School Organisations

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React
“With Solid Data we get peace of mind because they have our data when we need it. We have data that is critical to the running of our business so we cannot afford to lose it, and so we turned to Solid Data for help. I would hate to think what would happen if we lost our database. Solid Data makes sure we can get it back and that is essential for us.” Joy Nicholls, Financial Controller, React - Your Local Rehab Provider

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Lanyon Service Centre
“We could have lost all our records in a simple bump…" "While we were away on trip recently we had one of the phone calls that no business owner wants – one of the staff members ringing to say that there has been a computer problem and they can’t get access to the service records and invoicing. A simple tangle of the modem cord under a chair leg and – bang – the computer was knocked over – could happen to anyone. But the problem was big – the staff couldn’t produce invoices, and even worse, what if we had lost all of our data?" Mark and Dave, Owners, Lanyon Service Centre

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Go Forward Coaching
“My critical data was not being managed correctly. If I had have had a disaster it may well have cost me my complete business. The Solid Data Storage package is incredibly easy and excellent value for money. It is a set and forget system that provides insurance against total loss of my critical data. Every micro and small business that uses a computer should be using this service.” Michael Hardy, CEO, Go Forward Coaching

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Tidbinbilla Station
I Never Forget My Backups - Do You? “The thing that attracted me to Solid Data Storage was that the backups were automatic – I never have to think about – they just happen. My business was impacted by the 2003 bushfires and during that time the one thing I didn’t have to think about was my data – Thanks Solid Data!” Michael Shanahan, Tidbinbilla Station

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Beverley Alley Accounting
I Sleep Well at Night “As an accountant I have financial data from my customers stored on my computers, as well as critical and time-sensitive data as a result of doing our work. After another accountant had her home-office burned in a bushfire just before she needed to lodge returns for her clients to the Tax Office, I knew that a secure and reliable off-site backup was essential for my business. I sleep well at night knowing that all my critical data is being securely backed up by Solid Data. The daily emails reassure and guarantee my data, and that financial data from my customers that I have stored, will always be there when I need it.” Beverley Alley, Managing Director, Beverley Alley Accounting.

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Tim Murphy, Web Developer
“Thank you Kevin for providing the data backup service. Solid Data staff have been great in assisting me in understanding how important backups are, and were most helpful; when my system crashed and recovering my lost data was a top priority. After dealing with Solid Data I would not back up my data in any other way. I used to spend over an hour every week backing up, but with Solid Data I now spend basically no time at all – saving me hours per month in valuable business time.” Tim Murphy, Web Developer

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Mantra Training and Development
Thank You Solid Data "Prior to using Solid Data for our Backup, we had an system that not only became unreliable I had no idea how to recover the data if I needed to as we had no personal support. It was like it was all off in internet land somewhere. As a Registered Training Organisation mantra Training & Development have a requirement and a need for consistent reliable storage of all data. Under the AQTF2007 we are also required to ensure our records are not only accurate but recoverable for a period of 30years. Having to pull student and staff records meant we had to source a reliable backup option, Solid Data suited our needs. The personal service from Solid data is important, when I have a query I am able to get a person to respond to me and explain options in my language. Since using Solid we have peace of mind if we need to recover and information, also we have daily reports that tell us it was done so we don’t have to worry about it. I would like to take this opportunity to recommend Solid Data and also say thank you for providing us with a quality and reliable service." Regards, Donna Cox, CEO/Director, Mantra Training and Development

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Company Services

What Clients Say:

"I had been looking at remote backups for a while, and even thought about developing one myself. Solid Data has total data security - and my clients need that. I found using Solid Data the best way to get data offsite for my smallbiz clients. Since I started reselling Solid Data I have found that it is simple to get clients to sign-up for a free trial. Every quarter I see my commission cheque getting bigger – with almost no work…"

- John Phillips. Ocean Computing Solutions